Terms of Use

Who we are and what these Terms cover

Podcast YourWay Producer is operated by PSS Creative Media LLC, a North Carolina company. In these Terms, “we,” “us” and “our” mean PSS Creative Media LLC.

These Terms cover the Producer application, its free features and Producer Pass purchases. They do not automatically change the terms of a purchase made through an earlier Podcast YourWay product. Any transfer of an earlier purchase or account to Producer will be explained separately.

Questions or support: veronica@podcastyourway.com.

Business contact address: 1818 Martin Luther King, Jr Blvd #299, Chapel Hill, NC 27514, United States.

Your account

You must be at least 18 and legally able to enter into an agreement to use Producer. If you use it for an organization, you must have authority to act for that organization.

Provide an email address you control and keep your sign-in codes private. Let us know if you believe someone has accessed your account without permission. You are responsible for your use of the service and for having the necessary rights to information you submit.

What Producer provides

Producer helps you develop your show through automated guidance, planning and drafting. It uses AI to respond to the information you provide. Responses are not individually reviewed by Stephen or Veronica.

A Producer Pass provides access to the software described at checkout. It does not include personal coaching, recording, editing, publishing, podcast hosting or live events unless we expressly include them in your purchase.

Free access and Producer Pass

The free experience includes a Show Snapshot and three Producer questions, subject to the limits shown in the application.

A Producer Pass costs $97 USD for one show and includes up to 200 paid Producer requests over 90 days. The total price, including any taxes we collect, is shown before you pay. It is a one-time purchase and does not renew automatically.

The 90-day period begins when payment succeeds. New paid responses are available until the pass expires or its request allowance is used up, whichever happens first. Successfully completed questions, guidance and drafts count toward that allowance. Failed generations, automatic repairs, saving, manual edits and marking work complete do not.

Your saved show workspace is yours for life. After your pass ends or its request allowance is used up, you can continue to return to your account, view and manually edit saved show details, decisions and drafts, and use the work you created. You do not need an active paid pass to do this. The 90-day limit applies to new paid Producer responses. It does not expire your workspace or delete your saved work.

Payments are processed by Stripe. You must be authorized to use your chosen payment method.

14-day satisfaction guarantee and refunds

If you’re not satisfied with your Producer Pass, contact our support team within 14 days of purchase for a full refund. You don’t need to provide a reason.

Refunds are returned to your original payment method without deductions. We’ll issue your refund promptly and within 14 days of receiving your request. Your bank may take additional time to post it.

Once refunded, your paid pass ends. Your account and saved work remain accessible.

After the guarantee period, change-of-mind refunds are not normally available. This policy does not affect your statutory consumer rights.

Email veronica@podcastyourway.com and include the email address used for the purchase so we can locate it. Eligibility is based on when you send your request. The full refund includes any tax we collected on the purchase. We do not deduct processing fees or amounts for your use of Producer. Refunding a pass does not reset the free allowance.

Consumer cancellation rights

If the law where you live gives you a right to withdraw from or cancel a distance contract, that right applies in addition to our satisfaction guarantee. This can include a 14-day cancellation period for consumers in the European Economic Area and the United Kingdom. Any longer period required by law also applies.

You can cancel by emailing veronica@podcastyourway.com with a clear statement that you wish to cancel your Producer Pass. You may use the optional cancellation form below, but you do not have to. Send your notice before the applicable cancellation period ends.

We make Producer available after successful payment. Starting to use Producer does not waive your satisfaction guarantee or your statutory cancellation rights. For a cancellation covered by the guarantee or an applicable statutory withdrawal right, we will not deduct an amount for use of Producer before cancellation.

Optional cancellation form: “To PSS Creative Media LLC, 1818 Martin Luther King, Jr Blvd #299, Chapel Hill, NC 27514, United States, veronica@podcastyourway.com: I give notice that I cancel my contract for a Producer Pass. Purchase date: ____. Name: ____. Account email: ____. Address: ____. Date: ____. Signature, only if submitted on paper: ____.”

Your content and our materials

You retain the rights you have in the ideas, drafts and other material you submit. You give us permission to store, process and transmit that material to the providers we use to operate, secure and support Producer, as explained in the Privacy Policy.

You may use, edit and publish the responses and drafts generated for you, subject to applicable law and third-party rights. AI-generated material may be similar to other material, and we do not guarantee that it is unique or eligible for exclusive copyright protection.

We will ask for your permission before featuring your private show details or saved work in public showcases or marketing. Creating an account does not give us that permission.

We retain our rights in Producer's software, branding and original guidance materials. Your access allows you to use the service for your show; it does not give you ownership of the underlying software or permission to resell access.

Reviewing guidance and using third-party services

AI responses can be inaccurate or incomplete. Review drafts before publishing and verify important facts, equipment compatibility, current prices and third-party requirements before relying on them. A suggested podcast name or web search is not trademark clearance or confirmation that a name is legally available.

You are responsible for obtaining permissions needed for material you submit or publish, including guest or client information, music, images and other third-party works. Avoid submitting unnecessary sensitive information or confidential material you are not authorized to share.

Links to equipment, platforms and other services are provided to help your research. Purchases from third parties are governed by their terms. We will disclose commissions, sponsorships or other material relationships where they are relevant to a recommendation.

We do not promise a particular audience size, income, publication result or business outcome. Producer does not provide legal, financial or other regulated professional advice.

Producer’s Top Picks and affiliate links

Producer’s Top Picks may include affiliate links to Amazon and other retailers or services. We may earn a commission if you make a qualifying purchase through these links. Affiliate links are marked “paid link” beside the link.

As an Amazon Associate I earn from qualifying purchases.

These are optional suggestions, not requirements for your show. You can keep equipment that works for you, choose another product or retailer, or decide not to buy. Amazon US labels identify the US store; availability, delivery and final prices depend on the retailer and your location.

Third-party purchases, discounts and returns are governed by the retailer’s terms. Check the current product, compatibility, included parts and offer eligibility before purchasing.

Acceptable use, changes and access

Do not use Producer unlawfully, infringe others' rights, share account access improperly, attempt to bypass usage controls, or interfere with the service or other users.

We may restrict access where reasonably necessary to address a material breach, fraud, a security risk or a legal obligation. We will explain the reason and provide notice where reasonably possible and lawful. Contact us if you believe a restriction is mistaken.

We may update the service for security, reliability and product improvements. We will not retroactively increase the price or reduce the purchased request allowance of an existing pass. If we discontinue the paid service or materially reduce a purchased benefit, we will provide notice where reasonably possible and an appropriate remedy, including refunds where required by law.

If Producer ever closes, we will give reasonable advance notice where possible and a practical way to take a copy of your saved work. We will provide any remedy required for a purchased benefit we can no longer provide. You can also request a copy of your information through our support contact at any time.

Responsibility and disputes

We will provide the service with reasonable care and skill. AI outputs and third-party products have limitations, and the service may occasionally be unavailable for maintenance or technical reasons.

To the extent permitted by law, we are not responsible for indirect or consequential business losses, such as lost profits, arising from use of Producer. Where a contractual liability limit is legally permitted, our total liability relating to the service is limited to the amount you paid us for Producer in the 12 months before the event giving rise to the claim.

These exclusions and limits do not apply to fraud, deliberate misconduct, gross negligence, liability for death or personal injury where it cannot be limited, or any other liability or remedy that the law does not allow us to exclude or limit. Your mandatory consumer and data-protection rights remain unaffected.

Please contact veronica@podcastyourway.com so we can try to resolve concerns. This does not require you to delay exercising a legal right or meeting a legal deadline.

North Carolina law governs these Terms, except where the mandatory law applicable to you provides otherwise. If you are a consumer, nothing in these Terms takes away protections or access to courts that the law of your place of residence gives you.

Updates to these Terms

We will show an effective date and give appropriate notice of material changes. Where a change requires your agreement, we will ask for it. Updated terms will not retroactively remove a right attached to an existing purchase.

If a provision cannot lawfully apply, the remaining provisions continue to apply to the extent permitted by law. These Terms and the purchase details presented to you describe your agreement for Producer. The Privacy Policy separately explains how we handle personal information.